Contact information
At Elite Layer Lab, clear communication is an important part of the customer experience. Whether you have a question about men's apparel, need assistance with an order, want to request a return, or would like clarification about a website policy, you may contact us using the information below.
We encourage customers to include their order number when contacting us about an existing purchase. This helps us locate the relevant transaction and respond with more useful information.
Business Information
Business Name: E GLAM, LLC
Store Name: Elite Layer Lab
Website: https://www.elitelayerlab.beauty/
Business Address:
2800 Monticello Place, 304
Orlando, FL 32385
United States
Return Address:
2800 Monticello Place, 304
Orlando, FL 32385
United States
Contact Person: JERRY WILLIAM ANDERSON
Customer Service Email: [email protected]
Customer Support Topics
Customers may contact us regarding:
- Product descriptions and apparel details.
- Order confirmation and payment questions.
- Shipping status and delivery concerns.
- Return and refund requests.
- Exchanges and replacement inquiries.
- Damaged, defective, or incorrect merchandise.
- Privacy and personal information requests.
- Website terms and legal notices.
- General business correspondence.
How to Contact Us Effectively
For order-related questions, please include:
- Your name.
- Order number, if applicable.
- Email address used for the purchase.
- A concise explanation of the issue.
- Relevant photographs or supporting details, when useful.
Please do not send full payment card numbers, passwords, or other sensitive authentication information through ordinary email.
We aim to review inquiries and respond within a reasonable period. Response times may vary depending on the nature of the request, order volume, holidays, and the information needed to investigate the matter.
Mailing Address
For written correspondence:
E GLAM, LLC — Elite Layer Lab
Attn: JERRY WILLIAM ANDERSON
2800 Monticello Place, 304
Orlando, FL 32385
United States